you’ve had an “event” on your email server and now you’re on all kinds of RBLs. You get yourself off all the bad guy lists, but google is still blocking you with a message that looks something like this:
550-5.7.1 [x.x.x.x] Our system has detected that this message is likely unsolicited mail. To reduce the amount of spam sent to
or
goodguys.com #5.5.0 smtp;550-5.7.1 [x.x.x.x] Our system has detected an unusual rate of ……
And you find that google doesn’t have a way to get yourselves off their list. Can you say 1-800-wedontgiveadamn? There is an I can’t send mail to you guys form that you can fill out here: http://mail.google.com/support/bin/request.py?contact_type=msgdelivery but don’t hold your breath.
The one thing you CAN do, however, is make sure you have an SPF record setup on your sending domain. If you don’t have one setup, setting one up will almost instantly release the block by Google.
To setup an SPF record, simple add the following txt record under a host id of @.
v=spf1 mx ptr mx:mail.yourdomain.com ip4:x.x.x.x ~all
And then tell everyone that google is the new evil empire (along with apple and microsoft).
#1 by ds on September 4th, 2013 - 6:47 pm
It looks like your SPF record is a little mixed up. you need to follow the exact pattern indicated otherwise google ignores it in my experience. In your case it should be:
v=spf1 mx:Carlislecorp.com ptr ip4:66.192.225.110 ~all
Good luck!
ds
#2 by Robby on August 29th, 2013 - 11:16 am
I have the problem above….
Have had it for about a week now with no luck. IP’s are clean and email reputation is good.
The only emails I can’t send to is gmail
my spf is set to
v=spf1 a mx -all
still no luck I had it as
v=spf1 mx ptr ip4:66.192.225.110 mx:Carlislecorp.com ~all
but changed it to -all to make it even more compliant
Any thoughts or suggestions???
Getting someone from google is IMPOSSIBLE!
Thanks,
Robby